Elements and Performance Criteria
- Obtain and record client data
- Actively encourage clients to provide complete information without embarrassment or hesitation
- Record relevant information accurately and legibly
- Assist clients and/or carers to complete data forms as required
- Check accuracy of information with the client or where appropriate carer/guardian
- Collate charts and records for operator
- Maintain client confidentiality
- Establish priority level of care
- Advise immediately operator or an appropriate person if a client may be at risk
- Advance the level of priority for clients who require immediate attention
- Identify clients who are given priority but do not require referral to an oral surgeon or other hospital specialist
- Identify clients who present with pain but do have a risk of serious medical or dental complication
- Communicate options available to clients and carers